{"id":914,"date":"2026-06-04T12:34:09","date_gmt":"2026-06-04T12:34:09","guid":{"rendered":"https:\/\/www.dncapital.com\/blog\/?p=914"},"modified":"2026-06-04T12:34:09","modified_gmt":"2026-06-04T12:34:09","slug":"backing-airspeed-the-commercial-brain","status":"publish","type":"post","link":"https:\/\/www.dncapital.com\/blog\/backing-airspeed-the-commercial-brain\/","title":{"rendered":"Backing airspeed: The Commercial Brain"},"content":{"rendered":"\n<p>Every company has a hidden organism running through it: calls, emails, customers pushing back, deals stalling, products shipping. The most valuable record inside most companies has never been written. Not for lack of data &#8211; it is everywhere: every call, every customer email, every support ticket, every CRM update. It fails to get written into a coherent, applicable record because the architecture for assembling it has never existed.<\/p>\n\n\n\n<p>That record is what we mean by the commercial brain: a complete, structured account of how a company&#8217;s customers actually behave, available to every function that needs it. Sales, product, CS, marketing, and leadership all operating from the same picture. Until <a href=\"https:\/\/www.goairspeed.com\/\">Airspeed<\/a> launched, almost no company had one.<\/p>\n\n\n\n<p><strong>System of action<\/strong><\/p>\n\n\n\n<p>Enterprise software has moved through three waves. It began with Systems of Record, where the work was logged. Next came Systems of Insight, where AI surfaced what the record meant. Both added visibility for the enterprise, but neither acted to deliver work themselves.<\/p>\n\n\n\n<p>Now, Systems of Action are beginning to take shape, where the software acts on what it knows to complete tasks and accelerate work. What makes them defensible is the contextual memory they build from every interaction. Their actions grow from that ever-evolving memory, not from a fixed playbook.<\/p>\n\n\n\n<p>Few domains in a company are as suited to this as the commercial one. The interactions are continuous, the data is dense, and the actions that follow from understanding them are well-defined enough to automate with confidence.<\/p>\n\n\n\n<p>A commercial brain that only records what happened is just an archive. One that only explains what it meant is a dashboard. What separates a real commercial brain from those two is the action it takes on what it knows.<\/p>\n\n\n\n<p><strong>Sixty seconds<\/strong><\/p>\n\n\n\n<p>Airspeed is building the commercial brain, a true System of Action that captures every customer interaction at the source, structures it in real time, and acts on the results inside the systems where work happens.<\/p>\n\n\n\n<p>A proprietary orchestration engine processes each conversation within 60 seconds of it ending. The CRM updates itself, follow-ups are drafted, and coaching is delivered to reps and managers alike. The signal flows automatically to customer service, product, and marketing without anyone filing a request.<\/p>\n\n\n\n<p>On top of that capture layer runs an autonomous agent layer that acts on commercial context across calls, emails, tickets, and CRM. It briefs reps before meetings, re-engages stalled deals, and flags forecast risk. Customers have built thousands of custom agents on the platform in the first four months of 2026, with monthly run volume nearly tripling between January and April.<\/p>\n\n\n\n<p><strong>Behind the product<\/strong><\/p>\n\n\n\n<p>The commercial brain only works if its foundations are right. Information capture cannot lose meaningful data points. Context cannot drift across thousands of interactions. Actions cannot fire on incomplete or stale memory. These are research problems first, before they become product problems.<\/p>\n\n\n\n<p>CEO <a href=\"https:\/\/www.linkedin.com\/in\/adliska\/\">Adam Liska<\/a> and CTO <a href=\"https:\/\/www.linkedin.com\/in\/devangagrawal\/\">Devang Agrawal<\/a> met as Research Engineers at Google DeepMind, working on the problems that would later become the foundation for Airspeed: understanding long conversations with high fidelity; early iterations of language models; and the embedding work that sits underneath any serious contextual memory layer.<\/p>\n\n\n\n<p>They started Airspeed and developed the stack from scratch, building a unified understanding of commercial context, an agent layer with the right guardrails, and the kind of evaluation rigor that lets every action be trusted at scale.<\/p>\n\n\n\n<p><strong>Why we moved fast<\/strong><\/p>\n\n\n\n<p>We had been tracking Adam and Devang since their early days, when they had founded the company as Glyphic. We met them through <a href=\"https:\/\/www.getaccept.com\/?utm_campaign=UK++Brand++GetAccept++Search++EN&amp;utm_source=google&amp;utm_medium=cpc&amp;utm_content=155619902600&amp;utm_term=getaccept&amp;matchtype=e&amp;device=c&amp;hsa_acc=4032518549&amp;hsa_cam=20522912554&amp;hsa_grp=155619902600&amp;hsa_ad=672748313754&amp;hsa_src=g&amp;hsa_tgt=kwd-368390321967&amp;hsa_kw=getaccept&amp;hsa_mt=e&amp;hsa_net=adwords&amp;hsa_ver=3&amp;gad_source=1&amp;gad_campaignid=20522912554&amp;gbraid=0AAAAApfakP6kQ_udP2-QyNsxc0ln8LNLD&amp;gclid=CjwKCAjwxITRBhBYEiwA6mZm7Rbg2n78n5LE5fcVKMtAxXK0PrxrtZmeYJbdv4X-HS1T-SxMQKOL6RoCljAQAvD_BwE\">GetAccept<\/a>, one of our portfolio companies and an early Airspeed customer.<\/p>\n\n\n\n<p>They had built the product by starting from what reps actually needed, and they had solved the knotty technical problems underneath that very few teams could. Building for the user and building the foundations at the same time is rare, and Adam and Devang were doing both at an impressive level of execution.<\/p>\n\n\n\n<p>The signal from our portfolio companies already using Airspeed helped convert our first impressions into deep conviction, quickly. They loved the platform, and churn was zero. One user told us: &#8220;I would quit if you took Airspeed from me.&#8221;<\/p>\n\n\n\n<p><strong>The road ahead<\/strong><\/p>\n\n\n\n<p>Airspeed has grown revenue four times over the last twelve months. It now serves 200 customers across 20 countries, including Persona, Qdrant, and Light. The footprint inside those companies already extends well beyond sales into CS, marketing, and product: the commercial brain working as designed.<\/p>\n\n\n\n<p>Capturing and acting on commercial context is one of the last big problems left in enterprise software. That is changing fast. Whoever builds the best commercial brain, first, will define one of the most important categories of the next cycle.<\/p>\n\n\n\n<p>We are proud to lead Airspeed&#8217;s $20 million Series A, alongside <a href=\"https:\/\/www.framework.vc\/en\">Framework Venture Partners<\/a>, <a href=\"https:\/\/www.vipartners.ch\/\">Vi Partners<\/a>, and <a href=\"https:\/\/www.atlassian.com\/company\/ventures\">Atlassian Ventures<\/a>. We are hugely excited to work with Adam, Devang, and the team as they build the commercial brain.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every company has a hidden organism running through it: calls, emails, customers pushing back, deals stalling, products shipping. The most valuable record inside most companies has never been written. Not for lack of data &#8211; it is everywhere: every call, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":915,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-914","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-portfolio-news"],"_links":{"self":[{"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/posts\/914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/comments?post=914"}],"version-history":[{"count":1,"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/posts\/914\/revisions"}],"predecessor-version":[{"id":916,"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/posts\/914\/revisions\/916"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/media\/915"}],"wp:attachment":[{"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/media?parent=914"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/categories?post=914"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dncapital.com\/blog\/wp-json\/wp\/v2\/tags?post=914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}