New Deal: $8 million raised for Chattermill in Series A round

London start-up Chattermill has raised $8 million in Series A funding.

The ‘customer understanding’ platform uses machine learning to gain scalable insights into customer feedback.

The round was led by DN Capital, alongside Ventech and btov Partners. Silicon Valley Bank also participated alongside angels including Matt Price (Senior Vice President at Zendesk), and Nilan Peiris (VP Growth at Transferwise). Existing investors Entrepreneur First, Avonmore Developments and also followed on.

“Chattermill enables our team to take customer insights deeper than ever before and focus on the key factors that make a difference to our users and drive our growth,” said Transferwise’s Peiris. “I’ve seen first-hand the value Chattermill can add to a company, and that’s why I decided to invest.”

Chattermill was co-founded by Mikhail Dubov and Dmitry Isupov in 2015 while going through the Entrepreneur First company builder program. The platform is used by a number of high-growth companies such as HelloFresh, Uber, Deliveroo, Zappos and Transferwise.